Sales solutions

Contact centers services

High-quality, cost-effective teams

Whether you need inbound or outbound communication resources, we can provide the ability to stay in contact with patients and HCPs, “24/7, 365”. Build and maintain relationships with patients by providing tailored access to representatives who can help them use your product. Patient support representatives are trained to help improve patient outcomes by fielding questions, providing adherence support or education on the product.

With Ashfield’s technology, facilities, and quality and compliance standards, clients benefit from real-time data and patients get the specialized information they need. Appointment booking, e-detailing and virtual interactions via our multi-channel platform keep your product ahead of industry challenges to stay in communication with patients and HCPs – and we can do it all.

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SafeGuard is a unique service because our pharmaceutical sales representatives support multiple brands either for one manufacturer across a portfolio, or across multiple manufacturers as a ‘shared’ resource. This makes delivery far more cost-effective.

Choose SageGuard if your brand falls into one of these categories:

• Mature brands that remain sample sensitive but are not promotionally sensitive
• Where there is limited physician engagement in the prescribing decision
• High-volume brands
• Where patient education/coupons and in-person activity is important but a promotional message is less so

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    28 Jul 2016

    Ashfield Commercial and Medical Services to move to new US corporate headquarters

    Ivyland, PA (July 28, 2016) – Ashfield Commercial and Medical Services, part of UDG Healthcare...

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