Account management

Ashfield Pharmacovigilance has been managing drug safety services for a wide range of pharmaceutical companies since 2000. We believe that strong account management is a critical element in ensuring the success of any outsourcing initiative. A dedicated Ashfield Pharmacovigilance Program Director acts as your primary contact and assists you with navigating the complex pharmacovigilance environment.

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Account management oversight includes:

  • Ensuring a successful project start-up
  • Tracking of key milestones
  • Monitoring ongoing project performance
  • Proposing solutions for quality and cost-effective services
  • Coordinating the development of project-specific SOPs and other documents, as required
  • Managing deliverables, project scope and budget
  • Providing periodic updates, metrics, reports and communication, as required
  • Attending teleconferences and face-to-face meetings

With thousands of adverse event cases processed each year, Ashfield Pharmacovigilance provides unprecedented case and account management support.

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