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Rachel Janes

Rachel Janes

Director, Strategic Communications

A Pharmacist by training, Rachel jumped ship to join the pharmaceutical industry in 1992. In her 20+ years’ experience she has worked across every aspect of global medical affairs, from medical information, regulatory aspects and publications, to sales training and PR. Rachel is our ‘reverse chameleon’, bringing passion and excitement when others struggle to find motivation, but tempering enthusiasm when there’s a need for a reality check. Rachel is adept at recognising the bigger picture and ensuring all communications are aligned to strategic goals.

With having a teenager daughter, she has rapidly become social media savvy (ensuring her daughter is compliant!) and loves to holiday in new and exotic places, particularly where there is an opportunity to try the local cuisine and wine.

Our People

We provide insight-led multichannel solutions for our clients working on a global, regional or local level across Europe, the USA and Asia. Our clients trust us to deliver integrated programmes and campaigns targeted at multiple audiences that exceed expectations.

Donna Grissom

Donna Grissom

Account Manager

Jamie Kistler, RN

Jamie Kistler, RN

Manager, Quality Monitoring

Brittany Alber

Brittany Alber

Human Resources Generalist

Brittany Bonvino

Brittany Bonvino

Implementation Manager

Our values

We are defined by the values we share

Our values guide everything we do. They motivate our attitudes, actions, decisions and relationships with customers, suppliers and each other.


We’re driven by an uncompromising commitment to quality because patients’ lives depend on it.


Our partnerships are built on trust, and that trust is earned by consistently delivering on our promises.


We’re committed to solving problems, being resourceful and thinking differently for our clients every day.


We have a wealth of knowledge and experience built up over many years, so there’s nobody better to safeguard your success.


Our energy, imagination and enthusiasm mean we can deliver your goals, whatever they are.