Clinical

Nurse-led telephone services

Supporting and enhancing face-to-face interactions

We believe in delivering the best possible patient care, and that thoughtful application of all available routes of communication can optimise that delivery.

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Colin Watson

t+44 1530 562300

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Telephone-based services can form an important part of a patient’s care package. At Ashfield we provide a range of proven, high-quality and compliant services over the phone and supported by video interactions where required. These services include:


  • Patient adherence programmes

  • Triage

  • Consultations

  • In-bound patient help lines

  • Outbound customer services


Our telephone-based services can also be integrated fully into our field nursing capability, allowing a seamless services offering for both healthcare professionals and patients.

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