In today’s complex and crowded health market where patient-centric services are increasingly at the heart of decision making, you need more nuanced, sophisticated ways to build your brand and strengthen relationships with healthcare professionals. At Ashfield, we’re tackling the challenge head on with a new and dynamic approach.
Patient service representatives – separate from, but complementary to your medical sales teams – enrich the way you interact with prescribers and help them care for their patients.
So how do they work? Our patient service teams are highly educated, with exceptional communication skills and a strong background in client service. They visit prescribers frequently, to talk about their most important concern: their patients. Each time, they leave valuable patient support information, research and educational materials, as well as handwritten notes inviting prescribers to call on them for more as appropriate.
It’s an innovative approach that’s supporting pharmaceutical companies in becoming increasingly patient-centric – and we’re proud to be leading the way.
The results for the patient service team model have proven:
Multiple Areas of expertise / United Kingdom
17 Mar 2016
Ashfield team achieves double win at the prestigious PF Awards 2016
Raheel Mirza, Performance Consultant, won the award for best Learning and Development...Read more
02 Mar 2016
Ashfield bolsters Quality & Compliance team with senior appointments
Ashfield has announced two promotions to bolster its Quality & Compliance Team. Ange Cairns...Read more
24 Feb 2016
Seven new members join Ashfield Healthcare Ltd.’s Board of Directors
The Board of Directors oversees the operation of Ashfield’s market-leading contract sales,...Read more
Quality, Partnership, Ingenuity, Expertise, Energy
It's not just what we do, it's why we do it.