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Medical Science Liasions (MSLs).

We are meeting increasing complexities and leading the way with the quality MSLs – field, virtual and hybrid – and MSL management necessary to engage and establish relationships with key opinion leaders (KOLs) throughout the globe. Our goal is to shape an informed perspective on your company, product value and clinical science to help achieve your strategic growth objectives.

Increase awareness and KOL engagement through expert scientific dialogue.

Medical science liaisons (MSL) have long played a key role in disseminating the scientific information your healthcare stakeholders need to understand your brand. They are scientific experts, well-versed in shaping an informed perspective on your company, product value and the clinic science. This requires an ability to handle not only the complexities of the science, but present it in an engaging, conversational manner, both in-person and virtually.

It’s a tall order to find the right MSL to meet these qualifications for any brand but you can trust our experience to provide the MSL team you need to impactfully engage with your key opinion leaders (KOLs) and other stakeholders.

Trusted global partner & MSL service provider.

We recruit, train, and retain the talent you need, when you need it.

Our promise:

We have the therapeutic expertise, with more than 90% of our 120+ global MSLs holding an advanced scientific, or terminal degree.

We understand the soft skills needed to assist in communicating complex medical data in a conversational and engaging manner both in-person and virtually.

We have the global footprint with local expertise in 20+ MSL teams.

Extensive experience in all major therapeutic areas and clinical trial support.

“To foster relationship building, an MSL must have more than a scientific pedigree. The MSL must be one who can carry on conversational medicine – someone who has the soft skills and emotional intelligence to engage.”

– Jeff Vaughan, Director, Field Medical Science, Inizio Engage

Our approach.

Working closely with you, we build MSL programs that follow a unique and proven methodology enabling us to build global, scalable, dynamic teams to meet your strategic objectives:

Design – We expertly navigate geographic and profile requirements to build a team which is then optimized by a data-driven approach to KOL mapping and territory strategy.

Identify – We select MSLs with our real-time recruitment model and comprehensive screening process, subsequently aligning candidates with program needs.

Deliver – We offer performance driven metrics and extensive field operations support, onboarding, training and technology.

Track – We follow a 360° performance management approach combined with collaborative feedback and monitoring, supporting both impact for you and employment satisfaction for the MSL.

The end result:

  • A quality team of MSLs extremely competent in their therapeutic area who can bring clarity to complex data and science while maintaining full compliance with local regulations.
  • They are proficient at face-to-face and virtual presentations via any channel with their diverse set of customers including physicians, KOLs, investigators, specialists, payers, advocacy organizations and many others.
  • They are adept at the requisite technology.
  • They understand the importance of internal stakeholder engagement with other medical affairs stakeholders, clinical/R&D, and commercial to help inform organizational decisions and strategy through shared insights.
  • They are your team for now and the future.

Are you ready to reimagine health?

Trust our MSLs to create the necessary scientific dialogue with your KOLs to understand your brand.