Medical information enquiries

Our highly trained teams are available to patients and healthcare professionals 24/7, providing critical information as the human voice of your brand.

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Adverse event reporting

When adverse events or technical complaints happen, we’re ready to provide reliable, accurate, comprehensive recording and situation management.

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Out-of-hours support

Whatever out-of-hours support you need, we’re here to provide it, with flexible solutions that work hard 24 hours a day, 7 days a week, 365 days a year.

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Medical Information

Providing accurate medical information to patients and healthcare professionals is an essential service for today’s pharma and biotech businesses. With carefully selected, trained and monitored medical information officers, we’re an exceptional alternative to in-house teams. Our robust infrastructure, cutting-edge technologies and industry expertise mean we’re ready to step in 24 hours a day, 365 days a year, with a flexible service you can trust.

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Speak to us about how we can provide tailor made solutions for you.

Ashfield offers a wide range of world-class, market leading services that include medical sales teams, telesales, nurse educators, patient support programmes, medical communications, medical information, meetings and events, market research, pharmacovigilance and training.