Regulatory requirements mean there is more importance for timely and accurate submission of adverse event (AE) reports and product technical complaints (PTC)
Recording and monitoring of AE and PTC for medicines and devices, with full management of reported complaint, sample return, investigation and complainant reporting.
Domestic and global cases
Medical products / device products or investigational drugs / device products
AE intake case entry into database
Case quality review
PTC intake case entry into database
Facilitation of pharmacy exchanges
Facilitation of product retrieval for investigational purposes
Reconciliation of all reports and cases
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