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The challenge

  • Our client wanted to deliver and evaluate a pilot home infusion service for advanced melanoma patients
  • If successful, the aim was to develop a full service accessible to all eligible patients receiving treatment on the NHS
  • Our challenge was to provide a service supporting the NHS to manage demand, capacity and improve the patient experience

Our approach

  • We provided a pilot home infusion service utilising the experience of our established homecare team
  • Patients received 4 home infusions as part of the evaluation, with an initial infusion administered in the hospital
  • Data was collected by Ashfield nurses, evaluated by a third party provider and returned to our client for analysis

The outcome

  • 100% of doses planned to be administered at home were achieved, 100% of visits were completed according to the schedule and 95% of visits were completed within the appointment time
  • Very high level of patient and hospital staff satisfaction, particularly with the convenience of the service
  • The evaluation (and subsequent decision to continue the service) is ongoing
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A key benefit has been patient satisfaction with less rigid treatment times. It's taken the pressure off the day case clinic and allows me to focus on the really sick patients.

HCP feedback

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