Please note our German translation is in progress, and selecting the German language option will take you to Ashfield Meetings & Events in Germany. To see all of our services available in Germany, please click here. A full version of our website in German will be available soon. By selecting the Italian language option, it will take you to Ashfield Meetings & Events in Italian. To see all of our services available in Italy, please click here.

What we do

We partner with pharmaceutical and biotech companies to support and educate healthcare professionals. Our strategic and collaborative approach is complemented by multichannel solutions for perfect tactical implementation.

  • Strategic communications

    Insight-driven scientific and medical education platforms

    Our insight-led commercial and medical affairs communications strategies thoroughly assess your data, target audiences and competitors, while always considering the ever-changing healthcare landscape. Moreover, we ensure the engagement of your internal multidisciplinary team to create relevant and powerful scientific programs which benefit your stakeholders.

    Connect with us now to find out how we can help.

  • Live & Virtual Meetings

    Blending innovation with traditional formats to engage audiences

    Effective engagement with key audiences is a critical aspect of your medical communications plan. By blending traditional live meetings with innovative virtual delivery, we provide you with tailored solutions which specifically meet your objectives. Furthermore, with our insight-driven success in building and delivering meeting programs, we can help you extend the reach of your live and virtual meetings and maximize the experience of all your attendees.

  • Creative Branding & Marketing

    Beautifully crafted design

    Our specialists are driven to create brilliant creative communications. We work collaboratively with you to enhance the communication of science. Our team is our asset. They are the ones who create the strategies, the user experiences and the branding and creativity. They are an eclectic bunch; made up of ambitious, proud and fiercely competitive people. There’s one thing we all have in common and that’s our desire to create things that connect.

    Our strategic methodology starts with insight-led thinking and stakeholder collaboration. We focus on articulating the messages, aspirations and positioning of your projects, and quickly shape ideas into visual concepts. Making real the ideas, we express the brand across multiple communication channels and formats, strongly believing that delivering the right information at the right time via the right channel is key to a successful campaign.

    To find out more, please contact us or see Ashfield Digital & Creative.

    Contact Helen Hey at

  • Digital Strategy & Solutions

    Strategic thinking and innovation

    Our experts develop original and insight-driven solutions. Working in partnership with you we deliver big ideas across every communication channel.

    Our approach is always insight-led, with our strategists scoping out the landscape and identifying metrics for your campaign’s success. Putting the user at the heart of the journey, we aim to shape every customer experience. From interactive design, through to technological innovation and development, we strive to deliver influential communications with lasting value and impact.

    Our centre of excellence for all things digital – Ashfield Digital & Creative – combines expertise in healthcare with forward-thinking ingenuity. To find out more, please contact us or see Ashfield Digital & Creative.

    Contact Helen Hey at

  • Publication Planning & Medical Writing

    Connecting science with communications

    Our 40 years of experience in publication planning excellence ensure we know how to effectively disseminate data. However, to truly understand what is communicated and heard, we use PinPoint.

    Our PinPoint approach integrates classical and digital channels to determine whether medical opinion and understanding reflects published data. Moreover, we employ unique alternative metrics to identify the most relevant communication channels and measure the true reach of your publications and data.

    Our highly qualified and insightful medical writing teams will work with you to understand your specific needs, to develop an effective and customized multichannel publication plan. Operating from principles of trust and transparency we liaise with authors, journals and internal stakeholders to translate complex scientific data into clear, clinically relevant publications.

    The teams working with you are fully trained to follow all relevant codes of practice, including good publication practice, and your own internal compliance procedures.

  • External Expert Programs

    External expert engagement connected across multiple channels

    Wouldn’t it be great if you . . .

    – Had a robust, 360° process for identifying and profiling contemporary external experts in both traditional and digital spaces?
    – Found a customized, flexible and dynamic solution to ensure that external expert identification is aligned to your specific objectives?
    – Were able to capture peer nominations to truly understand networks and real-world connections?
    – Knew that your medical communication would be consistent, relevant and compliant with guidelines and codes of practice?
    – Could define a clear strategy for external expert engagement and create credible programs and tactics?

    Our proprietary approach for identifying, mapping and profiling your external experts – which we call eX3– is built upon a foundation of industry-leading insights, innovation and excellence. From planning your strategy to planning your tactics, execution to engagement, our contemporary range of modular services will create a customized platform for the identification and subsequent engagement of respected external experts across multiple channels.

  • Medical Education

    Insight-driven Medical Education programs that improve patient care

    We are passionate about collaborating with you to support healthcare professionals in achieving the best possible outcomes for patients. We strive for excellence in all aspects of medical education.

    Our agencies ensure that each initiative they undertake is:

    –  Accurate and credible
    Our specialist teams offer industry-leading insights across a vast range of therapeutic areas. Furthermore, we’ve built strong relationships with leading scientific experts, including professional bodies, to ensure that knowledge shared is unbiased, trustworthy and contributes to all aspects of professional development.

    – Accessible and engaging
    In their hectic schedules, healthcare professionals and patients need a variety of access points to education. As such, be it traditional classroom-based sessions or on-demand webcasts on multiple devices, we have the skills and resources to deliver. Whichever format we use, we work hard to ensure the information is presented in a stimulating way that engages audiences and maximizes knowledge retention.

    – Able to improve patient care
    For us, delivery is only the first half of a project. We also aim to understand what delegates have learned, and the impact the program has had on them. Only by doing this do we build a collaborative partnership that enhances the clinical impact of your initiatives.

  • Scientific PR

    Bringing the stories behind the science to life

    We understand the need to communicate the stories that often lie hidden within complex clinical or technical data, in order to educate, inform and engage audiences. We do this by:

    Identifying what matters to our audiences

    – Our Scientific PR specialists combine deep scientific knowledge and understanding with communications expertise which allows them to cut through data, product or disease facts and identify what really matters to different audiences. Understanding our audiences and knowing what matters to them allows for insight-led, targeted communications programs which result in genuine engagement on topics important to our clients.

    Communicating stories, not just facts

    – Through targeted story-telling we can bring to life the impact of our clients’ medicines and healthcare strategies on patients’ lives and clinical practice. We do this by ‘unwrapping’ data and interpreting it in ways that make the story it’s telling easily accessible and memorable, while still ensuring the science is at the heart of the stories we tell.

    Knowing which communications channels to use, and when

    – Our scientific PR programs are part of integrated, pharma brand-marketing strategies and are designed to reach audiences through multiple communications channels, including traditional medical and consumer media (print, broadcast, radio, digital, video), social media (including blogs, Twitter, content hubs), thought leaders (including healthcare professionals, patient/consumer groups) and employees.

    Measuring impact

    – The benefits of scientific PR can be significant; we understand the need to make these benefits tangible and demonstrate return on investment for our clients. We work with clients to understand the metrics most meaningful to them and set appropriate targets for medical communications initiatives before they commence.

    Contact Dominic Elliston at

  • eLearning & Training

    Interactive learning solutions built upon expert content

    Using blended learning techniques combined with our in-house scientific expertise, we develop insight-driven training solutions which address all your learning needs. With access to a wide range of platforms and devices, we provide the highest quality content to enhance learning and development. Whether it is full service training platforms or individual learning modules, we have the expertise to deliver insightful, flexible, end-to-end solutions that help your audiences get the knowledge they need.

  • Healthcare Strategy Consulting

    Industry-leading strategy for your brand and portfolio

    Our healthcare strategic consulting agency, InterPhase Consult, fully understands your markets and business, can solve the challenges that determine the success of your brand or portfolio, technology or business, and delivers innovative and durable solutions for long-term advantage.

    Understand. Solve. Deliver.

    Understand

    – Our customer-centric solutions are designed to help you go beyond market understanding to design and implement astute commercial strategy.

    Solve

    – Our expert approach to scenario planning and launch excellence gives you confidence that the differentiating potential of your product or portfolio is fully maximized during all phases of its life cycle.

    Deliver

    – As trusted advisors with access to a network of 5,500 experts in 22 countries, we have the resources to deliver a comprehensive range of services, from concept ideation to performance tracking and management, and all stages in between.

    Contact Gemma Pfister at

  • London, UK.

    Ashfield Healthcare Communications
    Harmsworth House,
    13-15 Bouverie Street
    London
    EC4Y 8DP

  • Tytherington UK.

    Ashfield Healthcare Communications
    Peakside House
    Tytherington Business Park
    Tytherington
    SK10 2XG

  • Melissa Park / Group President

    • Experience: 20 years healthcare industry (14 years medical education)
    • Group President responsible for strategic growth and business development
    • Phenomenal leadership skills to head up business teams in Tytherington, London, Maidenhead and New York
    • Natural business acumen to identify and champion industry trends and change management

    Contact Melissa Park at

  • Liz Boden / Vice President, Commercial Services

    • Experience: 22 years pharmaceutical industry (17 years healthcare agency)
    • Provides global and regional teams with commercial input to the development and implementation of product strategy and communications planning to support the timely rollout of consistent medical educational messages in line with global objectives in a constantly evolving regulatory environment
    • Extensive expertise planning and delivering a vast range of multichannel medical communications with longstanding and recent experience of global and EU product launches
    • Adept at working with new clients/teams to ensure rapid integration, effective communication and high delivery standards
    • Specialist training interest having planned and executed various global and regional training plans, maximizing live events and online resources

    Contact Liz Boden at

  • Healthcare and Communications /

    Ashfield Healthcare Communications is gold sponsor of the 13th Annual Meeting of ISMPP, National Harbor, Maryland

    This year’s theme, “Advancing ethics and scientific integrity in an era of data-sharing” will explore topics such as responsible data sharing, challenges in using patient-reported outcomes and assessing publication impact in an online world, to name a few. Delegates will also be able to choose from a number of workshops such as “How to integrate…

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  • Healthcare and Communications /

    Ashfield Healthcare Communications opens virtual career advice clinics

    Ashfield Healthcare Communications announces the external launch of its Ask Career Experts (ACE) Panel. This initiative, previously only available as an internal service for Ashfield employees, is a series of confidential, virtual career advice clinics for the wider healthcare communications community. The career clinics are aimed at individuals already working in healthcare communications but looking…

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  • Healthcare and Communications /

    Ashfield to present at eyeforpharma Barcelona 2017 conference

    On day one Lee Wales, VP Strategy, will be sharing his thoughts on “The age of personalisation: adopting a customer-focused mindset to create more engaging and effective medical affairs programmes” at 14:30 CET within the Medical Affairs track. Join us for this session and you will learn how to: Gain a deeper understanding of your…

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  • Healthcare and Communications /

    Ashfield Healthcare Communications is gold sponsor of the European meeting of ISMPP 2017, London

    The theme of this year’s meeting “The evolving role of publication professionals in a multi-stakeholder environment” has a number of interesting presentation sessions planned focussing on a range of topics: Sharing Patient Level Data, Best Practice for Scientific Communication Platforms, Transfer of Value and much more! Delegates will also be able to choose from a…

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  • Healthcare and Communications /

    LABTIME: Giving staff the freedom to explore

    At Ashfield Digital & Creative we focus heavily on innovation, whether this is co-creation activities such as “Kollider”, or leveraging the latest technologies from artificial intelligence to virtual reality. We understand how important innovation is as a strategic driver for growth, productivity and the development of our teams. Inspired by companies such as Google who…

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  • Healthcare and Communications /

    Visit our booth at the 12th annual CBI publication planning conference

    This year’s conference theme “Enrich Scientific Exchange through Data Disclosure, Global Communications and Innovative Strategies” has a number of key work-streams focusing on: Improving Publication Strategies for Rare Disease and Specialty Products; Leveraging Technology to Impact Scientific Exchange; Enhanced Data Disclosure – Strategies, Benefits and Strategy and much more! Delegates will also be able to…

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  • Healthcare and Communications /

    Ashfield Digital & Creative supports YoungDementia UK with brand development

    By partnering with YoungDementia UK, Ashfield Digital & Creative, an Ashfield company part of UDG Healthcare plc, has been able to donate its expertise in creating content and communications that engage and connect, by developing a new brand for the UK-based Young Dementia Network. This new initiative will enable the creation of a community; one…

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  • Healthcare and Communications /

    Recognition of Ashfield Digital & Creative’s entrepreneurial approach

    One of the reasons we wanted to enter these particular awards was the criteria allow us to tell our story. And we have a great story to tell. Over the last few years we have evolved as an agency; in fact we’d go as far as say that we’ve grown up. We look to deliver…

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  • Healthcare and Communications /

    Ashfield to present at the 13th Annual eyeforpharma Patient Summit Europe 2016, London, UK

    Ashfield is proud to be a gold sponsor of the Patient Summit Europe, and will be delivering a plenary session at midday on day 1, where Ashfield’s Jo Fearnhead-Wymbs, Patient Engagement Director and Anita Osborn, Head of Nursing Operations, will be joined on stage by Dr Oleksandr Gorbenko, Global Patient Affairs Medical Lead, ViiV Healthcare,…

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  • Healthcare and Communications /

    Our superhero teams join forces for this year’s #AshfieldAssemble Best Practice Fete

    The theme for the day was #AshfieldAssemble Ashfield Superheroes and it is fair to say that our staff threw themselves into the theme with great energy, enthusiasm and fancy dress – take a look at our Twitter page @AshfieldHealth for some photos from the day. This year, staff manned 23 booths to showcase their teams’…

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  • Healthcare and Communications /

    Ashfield adds value for clients through its ‘one-stop-shop’ multichannel capabilities

    Insight: Our client, who was looking to launch a diagnostic platform across multiple geographical markets, needed the development and implementation of a strategic multichannel communications plan, targeted at both clinical and laboratory audiences. Idea: A multi-agency, multiskilled proposition was taken up by the client combining ACUMED’s heritage in multichannel communications with the consulting and proprietary…

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  • Healthcare and Communications /

    Ashfield extends external expertise for its clients with eX3

    Insight: Our client needed to identify external experts in the laboratory and clinical global communities to engage and educate around their infectious disease, diagnostic platform in pre-launch phase Idea: Our proprietary solution, eX3, a holistic approach to expert identification and engagement, combining traditional and online authority and presence and metrics, met our clients’ needs Impact:…

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  • Healthcare and Communications /

    An award-winning medical education programme

    Insight: Our client was operating in the ophthalmology market, where services were under pressure due to increasing patient numbers, new care targets and guidance, evolving delivery systems and a shortage of ophthalmologists. These trends meant new approaches to service delivery were needed to make sure all patients received the care they needed.   Idea: We…

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  • Healthcare and Communications /

    Global meetings impact clinical care

    Insight Our client wanted to provide a forum where healthcare professionals could meet and discuss the latest data/hot topics in their field. They also wanted to disseminate objectively the latest published clinical data from their trials. Clinical content had to be tailored so that it was relevant to each region.   Idea We developed and…

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