What we do

We partner with the pharmaceutical industry to support all aspects of multichannel medical communication, from strategic support through to meetings management and publication planning. Our commitment is to deliver bespoke healthcare communication solutions throughout the product lifecycle.

  • Patient engagement programmes

    Understanding patients to facilitate behavioural change

    The healthcare environment is more open and transparent than it has ever been. More and more patients are taking the initiative and utilising the wealth of accessible information that digital offers to self-diagnose, question experts, seek opinions, engage in conversations, and collaborate and empathise with other patients. In short, they are becoming a more powerful influencer within the healthcare ecosystem.

    At Ashfield Healthcare Communications we believe that is a good thing. Partnerships, collaborations, co-creation and a shared desire to improve patient lives is an ethos shared by pharma companies, healthcare professionals and patients. Where we fit in is in helping that process along; facilitating discussions, understanding patients’ needs and ensuring communications and activities are planned and delivered.

    Our Patient Engagement team utilises the immense scientific resource available at Ashfield and combines that with robust insights and evidence-based strategy to ensure that our clients are engaging in the right way, at the right time with the right people.

    Learn more about our Patient Engagement Programs.

  • Strategic communications

    Insight-driven scientific and medical education platforms

    Our insight-led commercial and medical affairs communications strategies thoroughly assess your data, target audiences and competitors, while always considering the ever-changing healthcare landscape. Moreover, we ensure the engagement of your internal multidisciplinary team to create relevant and powerful scientific programs which benefit your stakeholders.

    Connect with us now to find out how we can help.

  • Live & Virtual Meetings

    Blending innovation with traditional formats to engage audiences

    Effective engagement with key audiences is a critical aspect of your medical communications plan. By blending traditional live meetings with innovative virtual delivery, we provide you with tailored solutions which specifically meet your objectives. Furthermore, with our insight-driven success in building and delivering meeting programs, we can help you extend the reach of your live and virtual meetings and maximize the experience of all your attendees.

  • Creative Branding & Marketing

    Beautifully crafted design

    Our specialists are driven to create brilliant creative communications. We work collaboratively with you to enhance the communication of science. Our team is our asset. They are the ones who create the strategies, the user experiences and the branding and creativity. They are an eclectic bunch; made up of ambitious, proud and fiercely competitive people. There’s one thing we all have in common and that’s our desire to create things that connect.

    Our strategic methodology starts with insight-led thinking and stakeholder collaboration. We focus on articulating the messages, aspirations and positioning of your projects, and quickly shape ideas into visual concepts. Making real the ideas, we express the brand across multiple communication channels and formats, strongly believing that delivering the right information at the right time via the right channel is key to a successful campaign.

    To find out more, please contact us or see Ashfield Digital & Creative.

    Contact Helen Hey at

  • Digital Strategy & Solutions

    Strategic thinking and innovation

    Our experts develop original and insight-driven solutions. Working in partnership with you we deliver big ideas across every communication channel.

    Our approach is always insight-led, with our strategists scoping out the landscape and identifying metrics for your campaign’s success. Putting the user at the heart of the journey, we aim to shape every customer experience. From interactive design, through to technological innovation and development, we strive to deliver influential communications with lasting value and impact.

    Our centre of excellence for all things digital – Ashfield Digital & Creative – combines expertise in healthcare with forward-thinking ingenuity. To find out more, please contact us or see Ashfield Digital & Creative.

    Contact Helen Hey at

  • Publication Planning & Medical Writing

    Connecting science with communications

    Our 40 years of experience in publication planning excellence ensure we know how to effectively disseminate data. However, to truly understand what is communicated and heard, we use PinPoint.

    Our PinPoint approach integrates classical and digital channels to determine whether medical opinion and understanding reflects published data. Moreover, we employ unique alternative metrics to identify the most relevant communication channels and measure the true reach of your publications and data.

    Our highly qualified and insightful medical writing teams will work with you to understand your specific needs, to develop an effective and customized multichannel publication plan. Operating from principles of trust and transparency we liaise with authors, journals and internal stakeholders to translate complex scientific data into clear, clinically relevant publications.

    The teams working with you are fully trained to follow all relevant codes of practice, including good publication practice, and your own internal compliance procedures.

  • External Expert Programmes

    External expert engagement connected across multiple channels

    Wouldn’t it be great if you . . .

    – Had a robust, 360° process for identifying and profiling contemporary external experts in both traditional and digital spaces?
    – Found a customized, flexible and dynamic solution to ensure that external expert identification is aligned to your specific objectives?
    – Were able to capture peer nominations to truly understand networks and real-world connections?
    – Knew that your medical communication would be consistent, relevant and compliant with guidelines and codes of practice?
    – Could define a clear strategy for external expert engagement and create credible programs and tactics?

    Our proprietary approach for identifying, mapping and profiling your external experts – which we call eX3– is built upon a foundation of industry-leading insights, innovation and excellence. From planning your strategy to planning your tactics, execution to engagement, our contemporary range of modular services will create a customized platform for the identification and subsequent engagement of respected external experts across multiple channels.

  • Medical Education

    Insight-driven Medical Education programs that improve patient care

    We are passionate about collaborating with you to support healthcare professionals in achieving the best possible outcomes for patients. We strive for excellence in all aspects of medical education.

    Our agencies ensure that each initiative they undertake is:

    –  Accurate and credible
    Our specialist teams offer industry-leading insights across a vast range of therapeutic areas. Furthermore, we’ve built strong relationships with leading scientific experts, including professional bodies, to ensure that knowledge shared is unbiased, trustworthy and contributes to all aspects of professional development.

    – Accessible and engaging
    In their hectic schedules, healthcare professionals and patients need a variety of access points to education. As such, be it traditional classroom-based sessions or on-demand webcasts on multiple devices, we have the skills and resources to deliver. Whichever format we use, we work hard to ensure the information is presented in a stimulating way that engages audiences and maximizes knowledge retention.

    – Able to improve patient care
    For us, delivery is only the first half of a project. We also aim to understand what delegates have learned, and the impact the program has had on them. Only by doing this do we build a collaborative partnership that enhances the clinical impact of your initiatives.

  • Scientific PR

    Bringing the stories behind the science to life

    We understand the need to communicate the stories that often lie hidden within complex clinical or technical data, in order to educate, inform and engage audiences. We do this by:

    Identifying what matters to our audiences

    – Our Scientific PR specialists combine deep scientific knowledge and understanding with communications expertise which allows them to cut through data, product or disease facts and identify what really matters to different audiences. Understanding our audiences and knowing what matters to them allows for insight-led, targeted communications programs which result in genuine engagement on topics important to our clients.

    Communicating stories, not just facts

    – Through targeted story-telling we can bring to life the impact of our clients’ medicines and healthcare strategies on patients’ lives and clinical practice. We do this by ‘unwrapping’ data and interpreting it in ways that make the story it’s telling easily accessible and memorable, while still ensuring the science is at the heart of the stories we tell.

    Knowing which communications channels to use, and when

    – Our scientific PR programs are part of integrated, pharma brand-marketing strategies and are designed to reach audiences through multiple communications channels, including traditional medical and consumer media (print, broadcast, radio, digital, video), social media (including blogs, Twitter, content hubs), thought leaders (including healthcare professionals, patient/consumer groups) and employees.

    Measuring impact

    – The benefits of scientific PR can be significant; we understand the need to make these benefits tangible and demonstrate return on investment for our clients. We work with clients to understand the metrics most meaningful to them and set appropriate targets for medical communications initiatives before they commence.

    Contact Dominic Elliston at

  • eLearning & Training

    Interactive learning solutions built upon expert content

    Using blended learning techniques combined with our in-house scientific expertise, we develop insight-driven training solutions which address all your learning needs. With access to a wide range of platforms and devices, we provide the highest quality content to enhance learning and development. Whether it is full service training platforms or individual learning modules, we have the expertise to deliver insightful, flexible, end-to-end solutions that help your audiences get the knowledge they need.

  • Healthcare Strategy Consulting

    Industry-leading strategy for your brand and portfolio

    Our healthcare strategic consulting agency, InterPhase Consult, fully understands your markets and business, can solve the challenges that determine the success of your brand or portfolio, technology or business, and delivers innovative and durable solutions for long-term advantage.

    Understand. Solve. Deliver.

    Understand

    – Our customer-centric solutions are designed to help you go beyond market understanding to design and implement astute commercial strategy.

    Solve

    – Our expert approach to scenario planning and launch excellence gives you confidence that the differentiating potential of your product or portfolio is fully maximized during all phases of its life cycle.

    Deliver

    – As trusted advisors with access to a network of 5,500 experts in 22 countries, we have the resources to deliver a comprehensive range of services, from concept ideation to performance tracking and management, and all stages in between.

    Contact Gemma Pfister at

  • Macclesfield, UK.

    Ashfield Healthcare Communications
    Ashfield Insight & Performance
    Hazelwood House
    Larkwood Way
    Tytherington Business Park
    Macclesfield
    Cheshire
    SK10 2XR

  • London, UK.

    Ashfield Healthcare Communications
    Harmsworth House,
    13-15 Bouverie Street
    London
    EC4Y 8DP

  • Macclesfield, UK.

    Ashfield Healthcare Communications
    Peakside House
    Tytherington Business Park
    Tytherington
    SK10 2XG

  • New York, USA.

    Ashfield Healthcare Communications
    60 Broad Street, 24th Floor
    New York
    NY 10004

People

From strategy through to implementation, our specialist team – all experts in their respective fields – work together to ensure our pharmaceutical clients achieve their communication goals.

  • Lisa Druce / Senior Vice President

    Passion, flair (both for business and for fashion) and a determination to succeed: these are the hallmarks of Lisa and define her approach to leading and shaping CircleScience. Since launching the agency in September 2011, we have achieved spectacular growth, driven by innovation and creativity in helping clients succeed with their brands.

    Lisa guides and mentors both internal teams and client partners to help bring about a perfect marriage of agency and pharma. Her work, and that of her team, is of exceptional quality and delivered at a high pace. In short, Lisa gets the job done (and any time you need some cooking tips, tap into Lisa’s wealth of culinary knowledge!)

    Contact Lisa Druce at

  • Neil Marmont / Vice President, Medical and Scientific Services

    Neil is a hugely experienced medical communications and pharmaceutical industry professional with a passion for teamwork. As VP, M&SS, Neil ensures we deliver the highest-quality medical education programmes for our clients. Neil strives to bring together people with complementary talents and skills into a tight-knit group with shared values to focus on a common goal.

    Outside of work, Neil is an avid sports fan, with a love of the odd shaped ball. Although his playing days are behind him, he spends his weekends coaching his eldest son (and 41 of his teammates)! Neil strongly believes that “talent wins games, but teamwork wins championships”.

    Contact Neil Marmont at

  • Steve Cook / Vice President, Medical & Scientific Services

    Taking a creative, but well-considered approach, Steve is responsible for analysing and assimilating market, product and therapy area information in order to provide consultancy advice on differentiation, positioning and strategy at a brand, portfolio and franchise level, driving the development of all critical communications plan stages from concept to execution.

    Steve’s insightfulness means he is always looking for the ‘so what’, is always open to new ideas and will challenge the thinking of colleagues and clients alike, often acting as the catalyst for new and innovative ways to deliver effective multichannel communications programmes. In this regard, it helps that he gets daily updates on the latest digital technology and social media trends from his teenage children.

    Contact Steve Cook at

  • Javeria Shahab / Vice President, Client Services

    Javeria’s spirited personality and soothing voice guide her through the day-to-day opportunities and challenges that come with medical communications. As an 11 year veteran in the industry, with clients from all over the globe, Javeria leads the US-based CircleScience team. Always prepared with a Plan B, C, or D, Javeria ensures that her team delivers steadfast perfection (or as close to it as humanly possible) and manages accounts to within three decimal places. If you need someone dynamic, who likes to play hard and work hard, Javeria is a perfect fit.

    Contact Javeria Shahab at

  • Healthcare and Communications /

    Our #AshfieldStars collide for this year’s best practice fete

    The theme of this year’s event was ‘Constellations’ which is representative of the way we join together and collaborate across our business. Through our successful partnerships, we’re able…

    Read more
  • Healthcare and Communications /

    Ashfield Healthcare Communications expands across the UK and Europe

    Ashfield Healthcare Communications, today announces significant growth across the UK and Europe. Ashfield Healthcare Communications has a new presence in Dublin, Ireland, joining the office of Ashfield Ireland…

    Read more
  • Healthcare and Communications /

    Ashfield to present at eyeforpharma Barcelona 2017 conference

    On day one Lee Wales, VP Strategy, will be sharing his thoughts on “The age of personalisation: adopting a customer-focused mindset to create more engaging and effective medical…

    Read more
  • Healthcare and Communications /

    Ashfield Healthcare Communications’ Manhattan office moves downtown

    We’ve a number of office locations across the USA, including New Jersey, Connecticut, Chicago and San Bruno, and our Manhattan-based office provides an energetic and vibrant setting for…

    Read more
  • Healthcare and Communications /

    Life at Ashfield Healthcare Communications

    We were approached by students from Macclesfield College during the summer term as part of their digital communications project. “The students had a real interest in science and brought…

    Read more
  • Healthcare and Communications /

    Ashfield Healthcare Communications at 11th Annual Meeting of ISMPP

    Ashfield Healthcare Communications are sponsors of the Annual Meeting of ISMPP, taking place 27 – 29 April 2015 in Arlington, Virginia. The team will have a booth in…

    Read more
  • Healthcare and Communications /

    Ashfield Insight & Performance sweeps the board at the Pharmaceutical Market Excellence Awards

    Ashfield Insight & Performance, alongside sister company, Ashfield Healthcare Communications, developed the winning programme, ImmUniversity, in order to deliver biologics training across AstraZeneca’s entire European corporate population. The programme…

    Read more
  • Healthcare and Communications /

    Galliard and Nyxeon become first PR agencies to join Ashfield, adding specialist scientific public relations to the group’s growing healthcare services

    For the agencies, joining Ashfield has meant significant opportunities to amplify the services offered to clients, from within a world-class organisation. For Ashfield, adding Galliard and Nyxeon’s specialist…

    Read more
  • Healthcare and Communications /

    Ashfield Meetings & Events and Medex-Media align services

    Nicola Burns (Global Managing Director, Ashfield Meetings & Events) said: “The strategic and complementary acquisition of KnowledgePoint360 Group has strengthened two of the Ashfield Division’s areas of expertise;…

    Read more
  • Healthcare and Communications /

    UDG Healthcare acquires specialist healthcare and scientific public relations agencies

    UDG Healthcare plc, a leading international provider of healthcare services, announces that it has acquired the specialist healthcare and scientific public relations (PR) businesses, Galliard and Nyxeon (MFRHRC…

    Read more
  • Healthcare and Communications /

    An interactive proceedings supplement enhanced HCP understanding of burden of disease

    Read more
  • Healthcare and Communications /

    Ashfield adds value for clients through its ‘one-stop-shop’ multichannel capabilities

    Insight: Our client, who was looking to launch a diagnostic platform across multiple geographical markets, needed the development and implementation of a strategic multichannel communications plan, targeted at…

    Read more
  • Healthcare and Communications /

    Ashfield extends external expertise for its clients with eX3

    Insight: Our client needed to identify external experts in the laboratory and clinical global communities to engage and educate around their infectious disease, diagnostic platform in pre-launch phase…

    Read more
  • Healthcare and Communications /

    An award-winning medical education programme

    Insight: Our client was operating in the ophthalmology market, where services were under pressure due to increasing patient numbers, new care targets and guidance, evolving delivery systems and…

    Read more
  • Healthcare and Communications /

    Global meetings impact clinical care

    Insight Our client wanted to provide a forum where healthcare professionals could meet and discuss the latest data/hot topics in their field. They also wanted to disseminate objectively…

    Read more

Simple Share Buttons