Our Services

The key to Clinical Bridge’s success is integrating talent and services. For each project, we match project requirements with resources within PW and the broader Ashfield group, forming a team with the skills and experience to deliver the best results.

  • Patient engagement programmes

    Understanding patients to facilitate behavioural change

    The healthcare environment is more open and transparent than it has ever been. More and more patients are taking the initiative and utilising the wealth of accessible information that digital offers to self-diagnose, question experts, seek opinions, engage in conversations, and collaborate and empathise with other patients. In short, they are becoming a more powerful influencer within the healthcare ecosystem.

    At Ashfield Healthcare Communications we believe that is a good thing. Partnerships, collaborations, co-creation and a shared desire to improve patient lives is an ethos shared by pharma companies, healthcare professionals and patients. Where we fit in is in helping that process along; facilitating discussions, understanding patients’ needs and ensuring communications and activities are planned and delivered.

    Our Patient Engagement team utilises the immense scientific resource available at Ashfield and combines that with robust insights and evidence-based strategy to ensure that our clients are engaging in the right way, at the right time with the right people.

    Learn more about our Patient Engagement Programs.

  • Strategic communications

    Insight-driven scientific and medical education platforms

    Our insight-led commercial and medical affairs communications strategies thoroughly assess your data, target audiences and competitors, while always considering the ever-changing healthcare landscape. Moreover, we ensure the engagement of your internal multidisciplinary team to create relevant and powerful scientific programs which benefit your stakeholders.

    Connect with us now to find out how we can help.

  • Live & Virtual Meetings

    Blending innovation with traditional formats to engage audiences

    Effective engagement with key audiences is a critical aspect of your medical communications plan. By blending traditional live meetings with innovative virtual delivery, we provide you with tailored solutions which specifically meet your objectives. Furthermore, with our insight-driven success in building and delivering meeting programs, we can help you extend the reach of your live and virtual meetings and maximize the experience of all your attendees.

  • Creative Branding & Marketing

    Beautifully crafted design

    Our specialists are driven to create brilliant creative communications. We work collaboratively with you to enhance the communication of science. Our team is our asset. They are the ones who create the strategies, the user experiences and the branding and creativity. They are an eclectic bunch; made up of ambitious, proud and fiercely competitive people. There’s one thing we all have in common and that’s our desire to create things that connect.

    Our strategic methodology starts with insight-led thinking and stakeholder collaboration. We focus on articulating the messages, aspirations and positioning of your projects, and quickly shape ideas into visual concepts. Making real the ideas, we express the brand across multiple communication channels and formats, strongly believing that delivering the right information at the right time via the right channel is key to a successful campaign.

    To find out more, please contact us or see Ashfield Digital & Creative.

    Contact Helen Hey at

  • Digital Strategy & Solutions

    Strategic thinking and innovation

    Our experts develop original and insight-driven solutions. Working in partnership with you we deliver big ideas across every communication channel.

    Our approach is always insight-led, with our strategists scoping out the landscape and identifying metrics for your campaign’s success. Putting the user at the heart of the journey, we aim to shape every customer experience. From interactive design, through to technological innovation and development, we strive to deliver influential communications with lasting value and impact.

    Our centre of excellence for all things digital – Ashfield Digital & Creative – combines expertise in healthcare with forward-thinking ingenuity. To find out more, please contact us or see Ashfield Digital & Creative.

    Contact Helen Hey at

  • Publication Planning & Medical Writing

    Connecting science with communications

    Our 40 years of experience in publication planning excellence ensure we know how to effectively disseminate data. However, to truly understand what is communicated and heard, we use PinPoint.

    Our PinPoint approach integrates classical and digital channels to determine whether medical opinion and understanding reflects published data. Moreover, we employ unique alternative metrics to identify the most relevant communication channels and measure the true reach of your publications and data.

    Our highly qualified and insightful medical writing teams will work with you to understand your specific needs, to develop an effective and customized multichannel publication plan. Operating from principles of trust and transparency we liaise with authors, journals and internal stakeholders to translate complex scientific data into clear, clinically relevant publications.

    The teams working with you are fully trained to follow all relevant codes of practice, including good publication practice, and your own internal compliance procedures.

  • External Expert Programs

    External expert engagement connected across multiple channels

    Wouldn’t it be great if you . . .

    – Had a robust, 360° process for identifying and profiling contemporary external experts in both traditional and digital spaces?
    – Found a customized, flexible and dynamic solution to ensure that external expert identification is aligned to your specific objectives?
    – Were able to capture peer nominations to truly understand networks and real-world connections?
    – Knew that your medical communication would be consistent, relevant and compliant with guidelines and codes of practice?
    – Could define a clear strategy for external expert engagement and create credible programs and tactics?

    Our proprietary approach for identifying, mapping and profiling your external experts – which we call eX3– is built upon a foundation of industry-leading insights, innovation and excellence. From planning your strategy to planning your tactics, execution to engagement, our contemporary range of modular services will create a customized platform for the identification and subsequent engagement of respected external experts across multiple channels.

  • Medical Education

    Insight-driven Medical Education programs that improve patient care

    We are passionate about collaborating with you to support healthcare professionals in achieving the best possible outcomes for patients. We strive for excellence in all aspects of medical education.

    Our agencies ensure that each initiative they undertake is:

    –  Accurate and credible
    Our specialist teams offer industry-leading insights across a vast range of therapeutic areas. Furthermore, we’ve built strong relationships with leading scientific experts, including professional bodies, to ensure that knowledge shared is unbiased, trustworthy and contributes to all aspects of professional development.

    – Accessible and engaging
    In their hectic schedules, healthcare professionals and patients need a variety of access points to education. As such, be it traditional classroom-based sessions or on-demand webcasts on multiple devices, we have the skills and resources to deliver. Whichever format we use, we work hard to ensure the information is presented in a stimulating way that engages audiences and maximizes knowledge retention.

    – Able to improve patient care
    For us, delivery is only the first half of a project. We also aim to understand what delegates have learned, and the impact the program has had on them. Only by doing this do we build a collaborative partnership that enhances the clinical impact of your initiatives.

  • Scientific PR

    Bringing the stories behind the science to life

    We understand the need to communicate the stories that often lie hidden within complex clinical or technical data, in order to educate, inform and engage audiences. We do this by:

    Identifying what matters to our audiences

    – Our Scientific PR specialists combine deep scientific knowledge and understanding with communications expertise which allows them to cut through data, product or disease facts and identify what really matters to different audiences. Understanding our audiences and knowing what matters to them allows for insight-led, targeted communications programs which result in genuine engagement on topics important to our clients.

    Communicating stories, not just facts

    – Through targeted story-telling we can bring to life the impact of our clients’ medicines and healthcare strategies on patients’ lives and clinical practice. We do this by ‘unwrapping’ data and interpreting it in ways that make the story it’s telling easily accessible and memorable, while still ensuring the science is at the heart of the stories we tell.

    Knowing which communications channels to use, and when

    – Our scientific PR programs are part of integrated, pharma brand-marketing strategies and are designed to reach audiences through multiple communications channels, including traditional medical and consumer media (print, broadcast, radio, digital, video), social media (including blogs, Twitter, content hubs), thought leaders (including healthcare professionals, patient/consumer groups) and employees.

    Measuring impact

    – The benefits of scientific PR can be significant; we understand the need to make these benefits tangible and demonstrate return on investment for our clients. We work with clients to understand the metrics most meaningful to them and set appropriate targets for medical communications initiatives before they commence.

    Contact Dominic Elliston at

  • eLearning & Training

    Interactive learning solutions built upon expert content

    Using blended learning techniques combined with our in-house scientific expertise, we develop insight-driven training solutions which address all your learning needs. With access to a wide range of platforms and devices, we provide the highest quality content to enhance learning and development. Whether it is full service training platforms or individual learning modules, we have the expertise to deliver insightful, flexible, end-to-end solutions that help your audiences get the knowledge they need.

  • Healthcare Strategy Consulting

    Industry-leading strategy for your brand and portfolio

    Our healthcare strategic consulting agency, InterPhase Consult, fully understands your markets and business, can solve the challenges that determine the success of your brand or portfolio, technology or business, and delivers innovative and durable solutions for long-term advantage.

    Understand. Solve. Deliver.

    Understand

    – Our customer-centric solutions are designed to help you go beyond market understanding to design and implement astute commercial strategy.

    Solve

    – Our expert approach to scenario planning and launch excellence gives you confidence that the differentiating potential of your product or portfolio is fully maximized during all phases of its life cycle.

    Deliver

    – As trusted advisors with access to a network of 5,500 experts in 22 countries, we have the resources to deliver a comprehensive range of services, from concept ideation to performance tracking and management, and all stages in between.

    Contact Gemma Pfister at

  • Lyndhurst, USA.

    Ashfield Healthcare Communications
    125 Chubb Avenue
    Lyndhurst
    NJ 07071
    USA

  • Ronnann Naedele-Risha / Vice President, Medical and Scientific Services

    Dr. Risha has 20 years of clinical and industry experience dedicated to the communication and advancement of medical knowledge and education.  Prior to medical school, she started her industry experience as a pharmaceutical sales representative.

    She has expertise in leadership of pharmaceutical field-based medical organisations including management and training of personnel, development of medical platform strategy, identification of thought leaders and cultivation of relationships with healthcare providers, strategic content development and facilitation of advisory boards, speaker training facilitation, delivery of clinical and managed care presentations, and tactical teamwork with sales and marketing.

    Contact Ronnann Naedele-Risha at

  • Kimberly Andrews / Senior Account Director

    Kim has over 20 years of experience in the pharmaceutical industry with a thorough knowledge of the US pharmaceutical market.  She has broad therapeutic expertise including cardiovascular disease, rheumatoid arthritis, organ transplant/immunosuppression and leg disorders, her focus for the past 7+ years has been in the diabetes space.

    Kim’s expertise is in marrying strategic vision with innovative solutions. Her strong customer-focus, attention to detail and team leadership have resulted in successful development and implementation across a broad span of tactical programs focused on education for the health care professional.

    Contact Kimberly Andrews at

  • Mary Krupinsky / VICE PRESIDENT – CLIENT SERVICES

    Mary is VP of Client Services for Clinical Bridges. She brings 20+ years of experience in healthcare communications and medical education. Mary has collaborated with brand teams on medical education strategies to ensure tactical implementation is aligned with strategic objectives and has participated in the launch/relaunch of 10 products.

    She has partnered with stakeholders at all levels in the pharmaceutical industry, key thought leaders, advocacy groups and congresses on execution of education for healthcare professionals. She has broad therapeutic expertise including neurology, urology, women’s health, oncology, pain and aesthetics.

    Contact Mary Krupinsky at

  • Amy Parke / SVP EDUCATIONAL AND PROMOTIONAL STRATEGY

    Amy Parke is SVP of Clinical Bridges. She is dedicated to collaborating with clients on developing multichannel strategies and solutions that will successfully achieve their business objectives. Amy brings 17 years of diverse experience in healthcare communications. She has helped develop various educational and promotional programs founded on adult learning principles to ensure effective learning and retention.

    Contact Amy Parke at

  • Alan Quarfoot, PhD / Vice President, Medical and Scientific Services

    Dr. Quarfoot is based in the Chicago office of Clinical Bridges and provides strategic and tactical services and projects for a range of clients. He has held positions in academia, pharmaceutical advertising, pharmaceutical company marketing, and pharmaceutical consulting and competitive intelligence.

    With more than 30 years of scientific and medical experience he has written drug monographs, prescribing information, physician and field-force educational materials, promotional materials, and collaborated on product branding and positioning. He has broad clinical and brand experience especially in rheumatology, anesthesiology, gastroenterology, pain management, and cardiovascular disease.

    Contact Alan Quarfoot, PhD at

  • Lynn Wills / Senior Account Director

    Lynn has over 20 years of experience in medical education and healthcare communications.  Lynn’s expertise is with key stakeholder engagement, strategic planning and collaboration across multiple stakeholder channels, scientific associations and congress initiatives, both in the US and globally.  She has extensive senior account management experience within neuroscience, infectious disease and cardiovascular conditions.

    Contact Lynn Wills at

  • Healthcare and Communications /

    Life at Ashfield Healthcare Communications

    We were approached by students from Macclesfield College during the summer term as part of their digital communications project. “The students had a real interest in science and brought…

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    Ashfield Healthcare Communications at 11th Annual Meeting of ISMPP

    Ashfield Healthcare Communications are sponsors of the Annual Meeting of ISMPP, taking place 27 – 29 April 2015 in Arlington, Virginia. The team will have a booth in…

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    Ashfield Insight & Performance sweeps the board at the Pharmaceutical Market Excellence Awards

    Ashfield Insight & Performance, alongside sister company, Ashfield Healthcare Communications, developed the winning programme, ImmUniversity, in order to deliver biologics training across AstraZeneca’s entire European corporate population. The programme…

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    Galliard and Nyxeon become first PR agencies to join Ashfield, adding specialist scientific public relations to the group’s growing healthcare services

    For the agencies, joining Ashfield has meant significant opportunities to amplify the services offered to clients, from within a world-class organisation. For Ashfield, adding Galliard and Nyxeon’s specialist…

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  • Healthcare and Communications /

    Ashfield Meetings & Events and Medex-Media align services

    Nicola Burns (Global Managing Director, Ashfield Meetings & Events) said: “The strategic and complementary acquisition of KnowledgePoint360 Group has strengthened two of the Ashfield Division’s areas of expertise;…

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  • Healthcare and Communications /

    UDG Healthcare acquires specialist healthcare and scientific public relations agencies

    UDG Healthcare plc, a leading international provider of healthcare services, announces that it has acquired the specialist healthcare and scientific public relations (PR) businesses, Galliard and Nyxeon (MFRHRC…

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    Ashfield adds value for clients through its ‘one-stop-shop’ multichannel capabilities

    Insight: Our client, who was looking to launch a diagnostic platform across multiple geographical markets, needed the development and implementation of a strategic multichannel communications plan, targeted at…

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  • Healthcare and Communications /

    Ashfield extends external expertise for its clients with eX3

    Insight: Our client needed to identify external experts in the laboratory and clinical global communities to engage and educate around their infectious disease, diagnostic platform in pre-launch phase…

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  • Healthcare and Communications /

    An award-winning medical education programme

    Insight: Our client was operating in the ophthalmology market, where services were under pressure due to increasing patient numbers, new care targets and guidance, evolving delivery systems and…

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  • Healthcare and Communications /

    Global meetings impact clinical care

    Insight Our client wanted to provide a forum where healthcare professionals could meet and discuss the latest data/hot topics in their field. They also wanted to disseminate objectively…

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