We were deeply saddened to hear of the death of Jack Thorne, founder of Alliance Healthcare Information and former Ashfield employee. Alliance was Ashfield Healthcare’s first US acquisition, and became the foundation on which Ashfield built its North American healthcare call center business.
Jack founded Alliance in 1995, and was a pioneer in developing the Company as a specialist in tele-detailing for the pharmaceutical sector. Jack’s vision was ahead of its time by using technology to provide innovative solutions to the pharmaceutical industry for communications to healthcare practices and patients. Entering the new millennium, Alliance grew to be a pre-eminent call center service provider serving leading healthcare companies nationwide. Ashfield’s medical information solutions business and remote patient support service offering was developed off the platform Jack forged, and used as a template to create contact centers in multiple countries internationally.
Jack’s enthusiasm, energy and drive was essential to Ashfield in our early days of establishing US operations. His deep understanding of the US healthcare market and his wisdom in guiding the ship, was invaluable as we started our voyage in building one of the leading healthcare commercialization service partners globally. But above all Jack was a true gentleman and we were very fortunate to enjoy his humor and friendship.
Jack founded Alliance after a long career in advertising, serving in key leadership positions in BBDO who are one of the leading global advertising agencies. Following retirement, he remained active as an advisor to Ashfield, as well as serving the industry at large as a member of the Coalition for Healthcare Communications. He also remained active in the arts, serving as a board member of the Young Concert Artists Association, a New York based organization dedicated to discovering and launching the careers of exceptional, but yet unknown young musicians from all over the world.
On retiring from Ashfield, Jack celebrated the “wonderful ride that has taken us well beyond my dreams”. He left a fine legacy for more dreams to be pursued.
Executive Vice President, Corporate Development, UDG Healthcare