With Clinical services across a number of European countries (including the EU5, Turkey and Portugal) and plans for further expansion, Ashfield is delighted to announce the appointment of Nagore Fernandez as Head of Clinical Services - Europe.

Ashfield Clinical is a leading provider of innovative, flexible and scalable Patient Support Programmes, with over 15 years’ experience in designing and delivering a wide range of programmes. Clinical services include patient adherence, multichannel engagement, educational content and tailored care plans. Ashfield Clinical supports pharmaceutical and healthcare companies across a large number of therapy areas, including rare conditions.

nagore_fernandez_dominguez_350x350Nagore is a Clinical Pharmacist and holds a Masters in Clinical Research. After joining Boots UK in a Quality and Compliance role, Nagore moved into senior management roles within Walgreens Boots Alliance where she led the development of strategy and the execution of clinical operations. Nagore was responsible for the development of clinical and patient support services in countries including the EU5 and Turkey.

Nagore, who will be responsible for developing the Clinical services strategy and overseeing its implementation, commented:  “I’m thrilled to join Ashfield and be driving forward this area of the business. I’m passionate about the opportunity which Clinical services provide to help our clients improve adherence and behaviours towards treatment, achieve better outcomes and ultimately better serve their patients.”

Talking about how her experience in the sector will help shape this role, Nagore said: “As a pharmacist and throughout my career in clinical operations, my aim has been to get closer to patients, closing the gap between them and Health Care Professionals (HCPs). The key to this has been understanding the needs of all stakeholders, with a particular focus on the patient who is ultimately using the client’s product to treat their condition. My experience in patient and HCP engagement will help drive the development of this area.”

Discussing the future of Ashfield Clinical services, Nagore explained: “This is a really dynamic and fast-growing area because of the benefits to all stakeholders. With Patient Support Programmes, we will continue to innovate so that every aspect of care plans are tailored to individual patient needs. In today’s world this requires the right technology to both deliver multichannel engagement and to collect and respond to real world data. These advances bring new challenges for quality and compliance. Managing local compliance and global reporting requirements will be key for the increasing number of multi-country clinical programmes we foresee.”

“This is an exciting time for Nagore to join Ashfield” said Nigel Mansford, Head of Europe and Canada for Ashfield Clinical and Commercial businesses. “Nagore will provide expert and dedicated leadership to accelerate the development of our Clinical service capability, expand our number of markets and ensure continued quality of the highest standard.”