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Richard Baxter

Vice President, Client Services

I joined the group over 4 years ago from a Top 10 Global Pharmaceutical company looking to expand my horizons and experience and I have not been disappointed! My role revolves around providing strategic support and innovative solutions to clients across multiple diverse therapy areas. The quality of the teams around me makes this a truly inspirational place to work and build my career. Inspiration also comes from outside work where I am kept on my toes by my three gorgeous girls, although to avoid drowning in pink I can often be seen on the golf courses of the Northwest.

Our People

We provide insight-led multichannel solutions for our clients working on a global, regional or local level across Europe, the USA and Asia. Our clients trust us to deliver integrated programmes and campaigns targeted at multiple audiences that exceed expectations.

Our values

We are defined by the values we share

Our values guide everything we do. They motivate our attitudes, actions, decisions and relationships with customers, suppliers and each other.


We’re driven by an uncompromising commitment to quality because patients’ lives depend on it.


Our partnerships are built on trust, and that trust is earned by consistently delivering on our promises.


We’re committed to solving problems, being resourceful and thinking differently for our clients every day.


We have a wealth of knowledge and experience built up over many years, so there’s nobody better to safeguard your success.


Our energy, imagination and enthusiasm mean we can deliver your goals, whatever they are.