Pharma wants to be customer-centred and the Patient Service Team model makes that a reality. A Patient Service Team sees doctors, nurses and pharmacists every day, focusing on how to help improve the lives of patients. They provide patient-focused messages and services.
Benefits of the model include:
- Reaches nearly 100% access of targeted accounts
- Great employee job satisfaction and retention
- Proven value to patients, doctors and office staff
Download our infographic to see how the model works and what makes a great Patient Service Team member: